• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar

Wylie's Writing Tips

Improve your communications with our training, consulting, and writing services

  • Home
  • Writing training
    • Webinars | Mini Master Classes
    • Workshops | Master Classes
      • Past writing workshops
    • Writing coaching
    • Writing guidelines
    • Editing services
    • Memberships
    • Writing training clients
  • Writing tips
    • Content writing
      • Relevant content writing
        • Relevant content writing resources
        • Relevant content writing quotes
      • Creative content writing
      • Structure for content
      • Readability for content
        • Resources on blog post length
        • Quotes on blog post length
      • Scannable web copy
      • Content writing resources
      • Content writing quotes
    • Email writing
      • Why email writing?
      • Subject lines
        • Resources on subject lines
        • Quotes on subject lines
      • Target your email
        • Quotes on targeted email
      • Feature story structure
      • Short, readable emails
        • Quotes on readable emails
      • Scannable emails
        • Quotes on how to write scannable email
      • Resources on email writing
      • Quotes on email writing
    • Microcontent
      • Skimming, scanning, reading
        • Resources on skimming, scanning, reading
        • Quotes on skimming, scanning, reading
      • Bulleted lists
        • Quotes on bullets lists
      • Callouts, pull quotes
        • Quotes on pull quotes and callouts
      • Captions, cutlines
        • Quotes on captions
      • Decks, summary blurbs
      • Headlines
        • Benefit headlines
        • Feature headlines
        • Web headlines
          • Quotes on web headlines
        • Quotes on headlines
      • Links, buttons
        • Quotes on links
      • Subheads
        • Quotes on how to do subheadings
      • Resources on display copy
      • Quotes on display copy
    • Persuasive writing
      • What’s in it for me?
        • Quotes on WIIFMs
      • Write about benefits
        • Quotes on verbs
        • Quotes on benefits
      • Write to, about You
        • Quotes on ‘you’ writing
      • Quotes about persuasive writing
    • Public relations writing
      • Target readers with PR writing
        • Relevant releases quotes
      • Organize PR writing
        • Leads for releases
          • Press release first paragraph
          • Quotes on press release leads
      • Quotations
        • Quotes about public relations quotes
      • Readability for PR
        • Quotes on ideal press release length
      • Headlines, display copy for PR
        • Headlines for releases
      • Resources on press releases
      • Quotes on press releases
    • Readability
      • Why readability?
        • Information overload
          • Information overload quotes
      • Message length
        • Why short content
        • Measure A.R.T.
        • Tighten your story angle
        • Resources on writing short content
        • Quotes on writing short content
      • Paragraph length
        • Quotes on paragraph length
      • Writing with statistics
        • Quotes on writing with statistics
      • Sentence length
        • Resources on short sentences
        • Quotes on good sentence length
        • Quotes on how to write a simple sentence
      • Passive voice
        • Quotes on the passive voice
      • Word length
        • Quotes on short words
      • Jargon
        • Quotes on jargon
      • Adjectives & adverbs
        • Quotes on adjectives & adverbs
      • Readable
        • Resources on readability
        • Quotes on readability
      • Conversational copy
        • Quotes on conversational business writing
    • Storytelling and creative writing
      • Concrete details
        • Why concrete details?
        • Types of concrete detail
        • Quotes on concrete details
      • Description
        • Quotes on scent
      • Human interest
        • Quotes on human interest
      • Metaphor
        • Why use metaphor?
        • Complex copy
        • Creative comparisons
        • Simplify stats
        • Cut clichés
        • Metaphor writing
        • Resources on metaphor
        • Quotes on metaphor
      • Storytelling
        • Why is storytelling important?
        • Find stories
        • Storytelling research
        • Elements of storytelling
        • Storytelling structure
        • Resources on storytelling
        • Quotes on storytelling
      • Wordplay
        • Alliteration
          • Resources on alliteration
        • Balance
        • Coin a word
          • Resources on coin a word
          • Quotes on coin a word
        • Quotes on the etymology of words
        • Rhyme
        • Rhythm
          • Quotes on using rhythm in writing
        • Twist of phrase
        • Quotes on how to use wordplay
      • Resources on creative copy
      • Quotes on creative copy
      • Quotes on boring copy
    • Web writing
      • Why writing for the web?
        • Quotes on why writing for the web
      • Above the fold
        • Quotes on above-the-fold content
      • Tight web copy
        • Quotes on tight web copy
      • Scannable web copy
        • Quotes on scannable web copy
      • SEO for writers
        • Quotes on SEO
        • Quotes on SEO for releases
      • Quotes on crafting good web writing
      • Writing for mobile quotes
    • Writing
    • Writing process
      • Creative process
        • Quotes on creative process
      • Read like a writer
        • Resources on how to become a better writer
        • Quotes on how to become a better writer
      • Writing process
        • Prewriting
          • Research your story
            • Research quotes
          • Develop your story angle
          • Organize your piece
          • Quotes on prewriting stage of writing
      • Writing templates
        • Quotes on writing templates
    • Writing structure
      • Feature story structure
        • Why features structure?
          • Why feature structure?
        • Feature structure examples
        • Feature leads
        • Nut graph
          • Quotes on nut graph
        • Background section
          • Quotes on the background section
        • Body
          • Quotes on the body
        • Conclusion
          • Quotes on how to write good endings
        • Transitions
          • Quotes on transitions
      • Other story structures
      • Quotes on story structure
  • Writing newsletter
    • Current issue
    • What others say
    • Archives
  • Blog
  • Why us?
    • About the trainer
    • Contact Ann

Use chronology for storytelling structure

3 steps to a great narrative arc

Beginning, middle, end: A chronological approach is the best way to organize most nonfiction narratives.

 Use chronology for storytelling structure
Tick-tock How do you organize a good story? With time. Image from Shutterstock

But chronological structure doesn’t mean that you’ll start at the beginning — say, in the maternity ward of a certain suburban Tulsa hospital in 1959 — then hash out every grunt and groan that follows. (Ever sit through a chronological recitation of someone’s vacation? “Then we had breakfast. …” Hard pass!)

Instead, move the reader from inciting incident to rising action to resolution and, finally, to denouement.

Sound complicated? It’s not.

Suddenly, luckily …

“In the first act you get your hero up a tree. The second act, you throw rocks at him. For the third act you let him down.”
— George Abbott, American theater producer and director

In fact, Roz Chast summarizes the narrative arc beautifully in a New Yorker cartoon. Called “Story Template,” it includes four panels:

  • Once upon a time
  • Suddenly
  • Luckily
  • Happily ever after

In a business context, you might translate Chast’s template to:

  • Introduction (“Once upon a time”)
  • Problem (“Suddenly”)
  • Solution (“Luckily”)
  • Results (“Happily ever after”)

Using this story structure, you can develop a narrative lead, a case study or testimonial, or a short story to illustrate your point.

Move the problem to the top.

Only I’d change one element: Start with the problem.

“When I speak to children about writing, I tell them, ‘You don’t have a story until something goes wrong.’”
— Steven James, author of Never the Same

The conflict or inciting incident is the essence of a story. So start in the middle of things, at the most dramatic part of the story.

Because you don’t have a story until you have a problem. So start with the turning point: The day the tax bill came. The day the bank called your loan. The day you learned the company had shipped its $60,000 circuit board with a fatal flaw.

But if you start with the Suddenly, where do you put the Once upon a time?

You have two options:

1. Sandwich the introduction. That gives us:

  • Problem (“Suddenly”)
  • Introduction (“Once upon a time”)
  • Solution (“Luckily”)
  • Results (“Happily ever after”)

2. Blow up the introduction. You can also explode the introduction, weaving the information parenthetically throughout the piece, for this structure:

  • Problem (“Suddenly”)
  • Solution (“Luckily”)
  • Results (“Happily ever after”)

The story template in action

“Sometimes reality is too complex. Stories give it form.”
— Jean Luc Godard, film director, screenwriter and film critic

That’s the structure PR Manager Robert Kelley used in this piece for Verizon’s employee e-zine:

  • Problem: A Montana motorist found himself at the front sales counter at the Verizon Wireless store in Missoula. Big problem: The store does not have drive-up service.
  • Background (if necessary): Store Manager Heather Barnhart reported that the wayward driver fell asleep at the wheel in the wee hours of the morning and crashed through the front of her store. Fortunately, there were no injuries.
  • Solution: Barnhart’s team along with Senior Analyst-Facilities Jeff Sams worked ’round-the-clock …
  • Results: … to have the store open for business by the following morning.

Keep it short.

Your piece doesn’t have to be long to be good.

“I like a good story well told. That’s the reason I’m sometimes forced to tell them myself.”
— Mark Twain, American writer and wit

Chast’s simple structure is a good reminder that a great narrative can also be as short as three sentences. Give one sentence each to the problem, the solution and the result, and you have a mini parable that can help you make your point.

Anecdotes can be as long as your market, message and medium demand.

Luckily.

 

Master the Art of Storytelling

Want more tips and techniques for mastering “the most powerful form of human communication” — storytelling?

Master the Art of Storytelling — a two-day creative-writing workshop, on Feb. 19-20 in San Diego
If so, please join me at Master the Art of Storytelling — our two-day creative-writing workshop on Feb. 19-20 in San Diego.

There, you’ll learn to find, develop and write stories that engage readers’ hearts and minds. And that will help you grab attention, boost credibility, make your messages more memorable — even communicate better.

Save $100 with our group discounts.

Register now.

Book an in-house
writing workshop.

“Ann inspired me to exorcise the dusty demons of my journalism career and embrace a livelier and more agile writer within.”
— Laura Ingalls, senior manager, communications, PetSmart Charities

 

  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on WhatsApp (Opens in new window) WhatsApp
  • Click to share on Tumblr (Opens in new window) Tumblr
  • Click to share on Pinterest (Opens in new window) Pinterest
  • More
  • Click to share on Pocket (Opens in new window) Pocket
  • Click to email a link to a friend (Opens in new window) Email
  • Click to print (Opens in new window) Print

Primary Sidebar

Jan. 31, 2025

  • Write about the impactWrite about the impact: Not about the event
  •  
3 ways to Think Like a Reporter 3 ways to Think Like a Reporter: Put the audience first and more
  • 3 more writing resolutions for 20253 more writing resolutions for 2025: Build a bridge, not a wall — and more
Archives

Wylie Communications, Inc. logo
    Training
  • Webinars | Mini Master Classes
  • Workshops | Master Classes
    Tools
  • Wylie's Writing Labs
  • Free writing tips
Subscribe to our newsletter

© Copyright 2025 · Ann Wylie · All Rights Reserved
May not be duplicated and shared without author's permission. Contact us.