• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar

Wylie's Writing Tips

Improve your communications with our training, consulting, and writing services

  • Home
  • Writing training
    • Webinars | Mini Master Classes
    • Workshops | Master Classes
      • Past writing workshops
    • Writing coaching
    • Writing guidelines
    • Editing services
    • Memberships
    • Writing training clients
  • Writing tips
    • Content writing
      • Relevant content writing
        • Relevant content writing resources
        • Relevant content writing quotes
      • Creative content writing
      • Structure for content
      • Readability for content
        • Resources on blog post length
        • Quotes on blog post length
      • Scannable web copy
      • Content writing resources
      • Content writing quotes
    • Email writing
      • Why email writing?
      • Subject lines
        • Resources on subject lines
        • Quotes on subject lines
      • Target your email
        • Quotes on targeted email
      • Feature story structure
      • Short, readable emails
        • Quotes on readable emails
      • Scannable emails
        • Quotes on how to write scannable email
      • Resources on email writing
      • Quotes on email writing
    • Microcontent
      • Skimming, scanning, reading
        • Resources on skimming, scanning, reading
        • Quotes on skimming, scanning, reading
      • Bulleted lists
        • Quotes on bullets lists
      • Callouts, pull quotes
        • Quotes on pull quotes and callouts
      • Captions, cutlines
        • Quotes on captions
      • Decks, summary blurbs
      • Headlines
        • Benefit headlines
        • Feature headlines
        • Web headlines
          • Quotes on web headlines
        • Quotes on headlines
      • Links, buttons
        • Quotes on links
      • Subheads
        • Quotes on how to do subheadings
      • Resources on display copy
      • Quotes on display copy
    • Persuasive writing
      • What’s in it for me?
        • Quotes on WIIFMs
      • Write about benefits
        • Quotes on verbs
        • Quotes on benefits
      • Write to, about You
        • Quotes on ‘you’ writing
      • Quotes about persuasive writing
    • Public relations writing
      • Target readers with PR writing
        • Relevant releases quotes
      • Organize PR writing
        • Leads for releases
          • Press release first paragraph
          • Quotes on press release leads
      • Quotations
        • Quotes about public relations quotes
      • Readability for PR
        • Quotes on ideal press release length
      • Headlines, display copy for PR
        • Headlines for releases
      • Resources on press releases
      • Quotes on press releases
    • Readability
      • Why readability?
        • Information overload
          • Information overload quotes
      • Message length
        • Why short content
        • Measure A.R.T.
        • Tighten your story angle
        • Resources on writing short content
        • Quotes on writing short content
      • Paragraph length
        • Quotes on paragraph length
      • Writing with statistics
        • Quotes on writing with statistics
      • Sentence length
        • Resources on short sentences
        • Quotes on good sentence length
        • Quotes on how to write a simple sentence
      • Passive voice
        • Quotes on the passive voice
      • Word length
        • Quotes on short words
      • Jargon
        • Quotes on jargon
      • Adjectives & adverbs
        • Quotes on adjectives & adverbs
      • Readable
        • Resources on readability
        • Quotes on readability
      • Conversational copy
        • Quotes on conversational business writing
    • Storytelling and creative writing
      • Concrete details
        • Why concrete details?
        • Types of concrete detail
        • Quotes on concrete details
      • Description
        • Quotes on scent
      • Human interest
        • Quotes on human interest
      • Metaphor
        • Why use metaphor?
        • Complex copy
        • Creative comparisons
        • Simplify stats
        • Cut clichés
        • Metaphor writing
        • Resources on metaphor
        • Quotes on metaphor
      • Storytelling
        • Why is storytelling important?
        • Find stories
        • Storytelling research
        • Elements of storytelling
        • Storytelling structure
        • Resources on storytelling
        • Quotes on storytelling
      • Wordplay
        • Alliteration
          • Resources on alliteration
        • Balance
        • Coin a word
          • Resources on coin a word
          • Quotes on coin a word
        • Quotes on the etymology of words
        • Rhyme
        • Rhythm
          • Quotes on using rhythm in writing
        • Twist of phrase
        • Quotes on how to use wordplay
      • Resources on creative copy
      • Quotes on creative copy
      • Quotes on boring copy
    • Web writing
      • Why writing for the web?
        • Quotes on why writing for the web
      • Above the fold
        • Quotes on above-the-fold content
      • Tight web copy
        • Quotes on tight web copy
      • Scannable web copy
        • Quotes on scannable web copy
      • SEO for writers
        • Quotes on SEO
        • Quotes on SEO for releases
      • Quotes on crafting good web writing
      • Writing for mobile quotes
    • Writing
    • Writing process
      • Creative process
        • Quotes on creative process
      • Read like a writer
        • Resources on how to become a better writer
        • Quotes on how to become a better writer
      • Writing process
        • Prewriting
          • Research your story
            • Research quotes
          • Develop your story angle
          • Organize your piece
          • Quotes on prewriting stage of writing
      • Writing templates
        • Quotes on writing templates
    • Writing structure
      • Feature story structure
        • Why features structure?
          • Why feature structure?
        • Feature structure examples
        • Feature leads
        • Nut graph
          • Quotes on nut graph
        • Background section
          • Quotes on the background section
        • Body
          • Quotes on the body
        • Conclusion
          • Quotes on how to write good endings
        • Transitions
          • Quotes on transitions
      • Other story structures
      • Quotes on story structure
  • Writing newsletter
    • Current issue
    • What others say
    • Archives
  • Blog
  • Why us?
    • About the trainer
    • Contact Ann

Try this tipsheet template

6 steps to step-by-step service stories

Service stories aren’t news articles. Which means that the inverted pyramid isn’t the right structure.

Easy as 1-2-3
Easy as 1-2-3 Here’s how to write a how-to story — aka a tipsheet or service story. Image by IvelinRadkov

Instead, use the feature-style story structure, and organize your piece like this:

1. Illustrate your point in the lead.

Grab attention by showing instead of telling:

When the folks at Topolobampo, Chicago’s cathedral to Mexican cuisine, wanted to sell more syrah, they didn’t put signs on the tables saying ‘Buy wine!’ Instead, they provided nifty little tabletop tipsheets on how to pair wine with Mexican food.

2. Summarize your story in the nut graph.

Now that you’ve grabbed reader attention by showing, it’s time to tell folks where you’re taking them.

Take a tip from Topolobampo: Instead of always pushing your products, offer your customers news they can use to live their lives better. Tipsheets position your organization as the expert in the field and may drive more sales than purely promotional pieces.

3. Give context in the background section.

Summarize “Why these tips now?” with research or broader context.

Why tipsheets?

  • Journalists and bloggers love tipsheets.
  • Social media channels run on ‘Top 10 ways to …’ listicles.
  • Customers and clients will read the tipsheet you write today for years to come.
  • Tipsheets position your organization as the expert in the field.

4. Develop your story in the body.

Here’s where you list your tips, using an alphabetical, chronological or hierarchical structure.

How to write how-to stories

Here are four ways to make the most of your next tipsheet:

  1. Find a topic. Explain how to save on taxes, file for Social Security, grow a great lawn, reduce gas consumption or do whatever it is your organization helps people do.
  2. Organize tips logically. Choose alphabetical, chronological or hierarchical structure.
  3. Use the language of service stories. How-to language — like top, 10, you, most, best and, of course, how to — has been a mainstay of service journalism for years.
  4. Put a number in the headline. Numerals sell stories. That’s why coverlines on best-selling magazines are packed with numbers, from “6 Steps to 6-Pack Abs” to “101 Best Cheap Eats.”

5. Restate your point in the wrapup.

Now that I’ve shared this information with you, this penultimate paragraph suggests, we can only agree that …

“News you can use to live your life better” is the currency of most successful content marketing and PR writers.

6. Illustrate your point in the kicker.

Leave a lasting impression with a concrete, creative, provocative final paragraph.

Investor’s Business Daily’s motto is, “Don’t read it. Use it.” Shouldn’t that be your motto too?

How to create content that almost writes itself

Would you like to master a structure that’s been proven in the lab to attract 300% more readers; get more social media shares; and boost readership, understanding, engagement, interest, satisfaction and more?Get Clicked, Liked & Shared — our content-writing workshop that starts April 18

If so, please join me at Get Clicked, Liked & Shared — our content-writing workshop that starts April 18.

You’ll master a structure that has increased reading by 520%. Learn to write leads that draw readers in. And leave with templates and recipes you can use to organize the best survey story you’ve ever written, create tipsheets that almost write themselves and write great case studies with our annotated examples.

Content creation has never been easier!

Save up to $100 with our group discounts.

Register for Get Clicked, Liked & Shared - our content-writing workshop that starts April 18
  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on WhatsApp (Opens in new window) WhatsApp
  • Click to share on Tumblr (Opens in new window) Tumblr
  • Click to share on Pinterest (Opens in new window) Pinterest
  • More
  • Click to share on Pocket (Opens in new window) Pocket
  • Click to email a link to a friend (Opens in new window) Email
  • Click to print (Opens in new window) Print

Primary Sidebar

Jan. 31, 2025

  • Write about the impactWrite about the impact: Not about the event
  •  
3 ways to Think Like a Reporter 3 ways to Think Like a Reporter: Put the audience first and more
  • 3 more writing resolutions for 20253 more writing resolutions for 2025: Build a bridge, not a wall — and more
Archives

Wylie Communications, Inc. logo
    Training
  • Webinars | Mini Master Classes
  • Workshops | Master Classes
    Tools
  • Wylie's Writing Labs
  • Free writing tips
Subscribe to our newsletter

© Copyright 2025 · Ann Wylie · All Rights Reserved
May not be duplicated and shared without author's permission. Contact us.